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Quality management

All the professionals at the Clinique de Montchoisi are committed to guaranteeing you the highest quality and safety of care on a daily basis.

To develop an optimal care offer, in accordance with our vocation as a private establishment

They ensure that patients are informed about their state of health and that their rights are respected

To ensure the quality of the services provided including care, pain management and nutrition

Pursue a quality and risk management dynamic

Develop a strong safety culture

To perpetuate the existing evaluation process and involve the teams by communicating the results and their evolution

Quality indicators

Thanks to our membership of the National Quality Development(ANQ), we measure throughout the year various indicators such as

  • patient satisfaction
  • operations
  • re-hospitalizations
  • falls and pressure sores
  • nosocomial infections
  • the register of orthopaedic implants

A vigilance referent has also been set up:

  • material vigilance
  • haemovigilance(Swissmedic)
  • pharmacovigilance (Swissmedic)
  • hospital hygiene (in accordance with the HPCi standards in force in French-speaking Switzerland)

The clinic also has an ad hoc committee that coordinates the implementation of the quality and risk management programme to ensure your safety at the highest level.

Our specialists

At the Clinique de Montchoisi, staff members are dedicated to the quality of our establishment, both towards patients and towards staff.

HPCI Nurse - Hygiene, Infection Prevention and Control

The HPCI nurse's tasks are to organise, coordinate and implement actions relating to the recommendations on Hygiene, Infection Prevention and Control and to ensure that these measures are applied. As an expert, she plays a role in the prevention and monitoring of infectious risks and is involved in training employees.

Within the Clinique de Montchoisi, she has a transversal and multidisciplinary action in order to guarantee the safety of the care provided to patients.

Health and Safety at Work

The role of the Occupational Health and Safety Coordinator is to support the management, line managers and employees in the execution of their tasks related to occupational safety and health protection.

Together with the MSST committee and the specialists of H+, the national association of private and public health care institutions, he co-organises thematic training courses and participates in the audits of the Clinique de Montchoisi. Faced with the various occupational risks present at the workplace, it proposes objectives and measures to improve working conditions for all employees.

The Clinique de Montchoisi is a member of the following professional associations.


National Association for Quality Development

ANQ's mandate is to define relevant quality indicators, to conduct quality measurements to provide the national comparison and to communicate the measurement results transparently.

The Swiss Medical Network institutions take part in the ANQ surveys every year. The results enable the institutions to compare themselves with hospitals and clinics nationwide and to take targeted measures to improve the patient experience.

More information


Together with the employee organisations in the healthcare sector, H+ has developed an industry solution for the implementation of the legal provisions regarding occupational safety and health protection. This also includes regular hazard identification in the hospitals in order to reduce safety risks, create optimal working conditions for employees and prevent illnesses or accidents through sustainable absence management.

More information

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