Privatklinik Lindberg meets the highest quality standards and at the same time strives to continuously improve. Independent third parties check compliance with the standards and provide suggestions for optimisation. Among other things, we regularly let ourselves be tested by «Swiss Leading Hospitals» and the ISO certification body, and in return receive a certificate of excellence confirming that we meet above-average quality standards.
Quality Policy Private Hospitals Swiss Medical Network -Region ZH, SH, SG
Sustainable quality management is a supporting element for the private clinics of the Swiss Medical Network Group in the Zurich, Schaffhausen and St. Gallen regions. The top management of the clinics fulfils its management obligation by ensuring that the principles of quality management are understood, promoted and applied in day-to-day operations. We understand quality as the balance between consistently best performance, economy, efficiency and effectiveness. We strive for excellence in everything we do. As a member of various institutions and associations (e.g. ANQ National Association for Quality Development in Hospitals and Clinics or Swiss Leading Hospitals), we are committed to meeting the relevant standards at all times.
By systematically steering our activities, we create a permanent awareness of quality at all levels and continuously improve our services. We plan, maintain, review and improve our quality management according to the basic principles of ISO 9001:2015 and the control loop of the Deming model. We evaluate our development on the basis of the results from audits, customer surveys, measurements and recurring reviews by external certification bodies, e.g. within the framework of ISO 9001:2015. The effectiveness of the resulting measures is regularly reviewed.
More about our quality policy.