Additional services

Find out about the additional services available at Privatklinik Bethanien for those with supplementary insurance and self-pay patients.

Hospital services
Guest Relations
Hospitality
Gastronomy
Maternity Ward
Contact

Hospital services

Private

  • Freely selectable affiliated doctors per specialty
  • Experienced specialist in anaesthesiology
  • Surgery and continuous post-operative care by the attending specialist personally
  • Attending physicians are contacted via the clinic
  • In the absence of the attending specialist, deputisation by colleagues (specialist from the same field) is ensured.
  • Daily ward rounds by the attending specialist with nursing staff present (incl. discharge rounds)
  • Priority access to the desired medical services
  • Preliminary clarification with the insurance company
  • Free limousine service in the region (up to a distance of 40 kilometres, subject to availability)
  • Welcome gift
  • Luggage service
  • Separate quiet waiting area
  • Specific room requests are taken into account (if possible)
  • Patients can help determine the daily schedule if possible
  • Patients have a say in the date and time of operations, if possible in consultation with the doctor.
  • Operations can also take place at weekends if necessary.
  • Assistance/coordination with further treatments (e.g. rehab, if desired/necessary) organised by case management.
  • Physiotherapy and other therapeutic treatments 7 days/week
  • Visiting hours from 09:00 to 21:00
  • 24/7 medical care
  • Care by qualified nursing staff
  • Patients have a permanent reference person in the nursing team
  • Individual care and support based on personal needs
  • Higher staffing ratio
  • Even paramedical therapies are only carried out by specialists
  • Information for patients and their relatives is available in several languages.
  • Continuous information on further treatment and stay
  • Individual instructions on what to do after discharge in accordance with the discharge plan of the attending physician, including contact numbers of the clinic.
  • Individual list for medication at home
  • Possibility of attending specialist lectures at the clinic
  • On request, fitness advice and training tips from in-house physiotherapists
  • On request, free nutritional/dietary advice from internal, trained staff member
  • Physiotherapy, lymphatic drainage, massage or complementary medicine (according to necessity and medical prescription)

Semi-private

  • Freely selectable affiliated doctors per specialty
  • Experienced specialist in anaesthesiology
  • Surgery and continuous post-operative care by the attending specialist personally
  • Attending physicians are contacted via the clinic
  • In the absence of the attending specialist, deputisation by colleagues (specialist from the same field) is ensured.
  • Daily ward rounds by the attending specialist with nursing staff present (incl. discharge rounds)
  • Priority access to the desired medical services
  • Preliminary clarification with the insurance company
  • Limousine service in the region (up to a distance of 40 kilometres, at an extra charge and subject to availability)
  • Luggage service
  • Personal patient escort to the room
  • Patients can help determine the daily schedule if possible
  • Patients can help to determine the date and time of the operation, if possible and in consultation with the doctor.
  • Operations can also take place at weekends if necessary.
  • Assistance/coordination with further treatments (e.g. rehab, if desired/necessary) organised by case management.
  • Physiotherapy and other therapeutic treatments 7 days/week
  • Visiting hours from 09:00 to 21:00
  • 24/7 medical care
  • Care by qualified nursing staff
  • Patients have a permanent reference person in the nursing team
  • Individual care and support geared to personal needs
  • Even paramedical therapies are only carried out by specialists 
  • Information for patients and their relatives is available in several languages.
  • Continuous information on further treatment and stay
  • Individual instructions on what to do after discharge in accordance with the discharge plan of the attending physician, including contact numbers of the clinic
  • Individual list for medication at home
  • Possibility to attend lectures at the clinic
  • On request, fitness advice and training tips from in-house physiotherapists
  • Free nutritional/dietary advice from in-house trained staff on request
  • Physiotherapy, lymphatic drainage, massage or complementary medical services (according to need and medical prescription)

Guest Relations

Private

  • Bar / Bistro
  • Le Shop in the clinic and shopping facilities nearby
  • Park with seating
  • Chargeable parking spaces for patients in the clinic's own underground car park
  • Free WLAN in the entire clinic
  • Terrace
  • Radiological institute and specialist medical practices directly in the building
  • On request, assistance in organising overnight stays for family members in nearby hotels at preferential rates
  • Guest relations manager
  • A chaplain is available if required
  • Selection of high quality cosmetics (Nescens) for purchase
  • Church service every Sunday
  • Free daily newspaper for breakfast (NZZ, Tagesanzeiger and 20 Minuten)
  • Free limousine service in the region (subject to availability)
  • Organisation of taxi/mail and courier services
  • Mail service (acceptance and dispatch)
  • Tablet on loan
  • Daily and on request change of towels
  • Organisation of appointments with external beautician & podiatrist
  • Organisation of appointments with external hairdresser
  • Overnight accommodation for relatives (special rate)
  • Laundry/ironing service (excl. dry cleaning)
  • Additional newspaper offer in the Le Shop (magazines/newspapers, in several languages)

Semi-private

  • Bar / Bistro
  • Le Shop in the clinic and shopping facilities nearby
  • Park with seating
  • Chargeable parking spaces for patients in the clinic's own underground car park
  • Free WLAN in the entire clinic
  • Terrace
  • Radiological institute and specialist medical practices directly in the building
  • On request, assistance in organising overnight stays for family members in nearby hotels at preferential rates
  • Guest relations manager
  • A chaplain is available if required
  • Selection of high quality cosmetics (Nescens) for purchase
  • Church service every Sunday
  • Free daily newspaper for breakfast (NZZ, Tagesanzeiger and 20 Minuten)
  • Limousine service in the region (at extra charge and subject to availability)
  • Organisation of taxi/mail and courier services
  • Mail service (acceptance and dispatch)
  • Tablet on loan
  • Daily and on request change of towels
  • Organisation of appointments with external beautician & podiatrist
  • Organisation of appointments with external hairdresser
  • Overnight accommodation for relatives (special rate)
  • Laundry/ironing service (expenses will be charged)
  • Additional newspaper offer in the Le Shop (magazines/newspapers, in several languages)

Hospitality

Private

  • Single room with bathroom
  • Suites (at a special rate)
  • Seminar and meeting rooms
  • Single rooms with more than 16m2 (subject to availability)
  • Bed extension (if required)
  • Balcony (preference on allocation & subject to availability)
  • TV with national and international TV programmes and radio
  • Individually controllable light directly from the bed
  • Telephone at bedside
  • Dining table
  • Chargers for various smartphones and tablets can be provided free of charge.
  • Pillow and duvet and other bedding
  • Writing set
  • Safe in the room
  • Bathrobe and slippers
  • Shoehorn & laundry bag
  • Additional shelves and storage space
  • Extra bed in the room (special rate)
  • Toiletries (shower gel, shampoo & body lotion)
  • Shaving foam, toothbrush/paste, hairbrush, nail set, sewing kit provided on request
  • Hair dryer in the bathroom

Semi-private

  • Twin room with bathroom
  • Suites (for an extra charge)
  • Seminar and meeting rooms
  • Twin rooms with more than 25m2 (subject to availability)
  • Bed extension (if required)
  • Balcony (subject to availability)
  • Television with national and international TV programmes and radio as well as disposable headphones
  • Individually controllable light directly from the bed
  • Telephone at bedside
  • Dining table
  • Chargers for various smartphones and tablets can be provided free of charge.
  • Pillow and duvet and other bedding
  • Writing set
  • Safe in the room
  • Slippers
  • Shoehorn & laundry bag
  • Additional shelves and storage space
  • Toiletries (shower gel, shampoo & body lotion)
  • Shaving foam, toothbrush/paste, hairbrush, nail set, sewing kit provided on request
  • Hair dryer in the bathroom

Gastronomy

Private

  • Accessibility of the suite service (09:30 a.m. to 19:00 p.m.)
  • Extended breakfast offer (breakfast menu)
  • 2 selectable breakfast times (between 07:30 and 08:45 a.m.)
  • 2 selectable lunch times (between 11:30 and 12:15 a.m.)
  • 2 selectable dinner times (between 17:30 and 18:15 p.m.)
  • Large wine list
  • One meal for visitors free of charge per stay
  • Patients can additionally choose from the bistro menu free of charge.
  • Free standard drinks in room (water, tea, coffee)
  • Vegetarian/vegan, diet menus, choice of components in case of intolerance or according to preferences, religious diets
  • Flexible dining options depending on state of health (room, bistro or in summer on the terrace in fine weather)

Semi-private

  • Breakfast offer can be extended for a fee
  • Breakfast time from 07:30 a.m.
  • Lunch time from 11:30 a.m.
  • Dinner time from 17:30 p.m.
  • Large wine list
  • Free standard drinks in room (water, tea, coffee)
  • Vegetarian/vegan, diet menus, choice of components in case of intolerance or according to preferences, religious diets
  • Flexible dining options depending on state of health (room, bistro or in summer on the terrace in fine weather)

Maternity ward

Private

  • Single room with bathroom
  • Family room with kitchen, fridge, drinks, fruits, balcony and play corner.
  • Provision of baby linen throughout the stay
  • Baby care set
  • Extra bed for companion
  • Photo shooting (baby gallery on the website)
  • Free parking ticket (3x 24h)
  • One free meal for the accompanying person per stay
  • One cupli meal
  • Maxi-Cosi blanket
  • Free tea/coffee/water (excl. for visitors/accompanying persons)
  • Ayurvedic treatment in the complementary medicine practice JIVITA (45 minutes)

Semi-private

  • Single room with bathroom
  • Family room with kitchen, fridge, drinks, fruits, balcony and play corner.
  • Provision of baby linen throughout the stay
  • Baby care set
  • Extra bed for companion (extra charge)
  • Photo shooting (baby gallery on the website)
  • Free parking ticket (24h)
  • Positioning baby pillow
  • Gift basket
  • Free tea/coffee/water (excl. for visitors/accompanying persons)
  • Ayurvedic treatment in the complementary medicine practice JIVITA (30 minutes)

Case Management

Do you have questions about your stay at the Privatklinik Bethanien?

Contact our Case Management