Patient information


Below, we inform you of the purpose for which your personal data is collected, stored or transmitted. You will also find important information about the rights you can exercise in relation to data protection.


The Swiss Medical Network Group, consisting of all its healthcare facilities (hereinafter referred to as «Swiss Medical Network») is responsible for processing your personal data and in particular your health data. If you have any questions about data protection or if you wish to exercise your data protection rights, you can contact us in writing at the following email address:


Your data is processed (collected, recorded, used and stored) on the basis of the medical treatment contract and the legal provisions, in order to achieve the purpose of the medical treatment and to fulfil the related obligations. Data is collected by Swiss Medical Network as part of your treatment. We also receive data from other doctors and health institutions who are or have been responsible for your treatment, either currently or in the past, if you have given your consent. Only data relating to your medical treatment is processed in your medical file. This includes personal data from the patient form, such as personal information to find out more about your living situation, contact details and insurance details, as well as, among other things, the information interview conducted as part of the medical treatment, the health data collected such as history, diagnoses, treatments and diagnostic, therapeutic or care measures and results.


In accordance with Swiss law, your medical data relating to your medical treatment will be kept generally for 20 years. After this period, your data will only be kept with your explicit consent. You are only entitled to copies (or printouts in the case of electronic documentation).
If you consider that the data processed concerning you is incorrect or incomplete, you may request that it be rectified. If the data controller is unable to establish that your data is incorrect or incomplete, you always have the option of requesting that an objection be lodged.

Documents that you delete from your electronic patient record (EPR) are deleted exclusively from the EPR. We are obliged to retain complete patient documentation.


We will only pass on your personal data, in particular medical data, between the various Swiss Medical Network establishments and the healthcare professionals working there, as well as to external service providers, if this is permitted or prescribed by law, or if you have consented to the transmission of this data in accordance with this form and/or in another way as part of your treatment. You confirm that you agree that:

Depending on your medical treatment, data may also be passed on to other authorised care providers (e.g. other doctors). depending on the needs of your therapeutic treatment.

  • Your data is passed on to your follow-up institution(s), such as your family doctor, home care or rehabilitation, or to your referring doctor.
  • If indicated, your personal data may also be discussed, passed on and processed as part of quality circles (e.g. tumour boards, morbidity conferences, etc.) or for measures as part of your treatment (e.g. laboratory, radiology or chaplaincy).
  • If you meet the inclusion criteria and have given your consent by means of a separate consent form, your data may also be collected as part of quality measures (e.g. PROMs).

In accordance with the specific requirements of current legislation:

  • Your details will be passed on to your health, accident, supplementary or disability insurance company for the purpose of billing you for the services you have received. The type of data transmitted depends on the legal provisions. In the event of illness, you have the right to request that the report be sent directly to your health insurer's medical service.
  • Your data will be forwarded to cantonal and national authorities (e.g. cantonal medical service, health department, etc.) in the event of a legal obligation to report.


Explicit consent to the processing of your data may be revoked at any time. Any revocation or request to amend consent must be made in writing. As soon as we have received your written revocation and your data can no longer be processed on any legal basis other than consent, data processing will cease. The revocation does not affect the lawfulness of the data processing carried out up to the revocation.


You have the right at any time to obtain information about your personal data that is processed. You may consult your patient file or request a copy, which may be subject to a charge. You will be informed in advance of any charges, which depend on the work required to make the copy.


You have the right to have the data passed on to you. This applies in particular to the transmission of medical data to a healthcare professional of your choice. If you request that your data be passed on directly to another party, this will only be done to the extent that it is technically possible.

You also have the right to have your patient record imported into your electronic patient record (EPR). This can only be done at your express request.


As a data subject, you have the right to request and consult information, rectify it, delete it (not patient data, as this must also be kept in the public interest) and restrict the processing of your personal data. Original patient files always remain with the institution that processes them. You may revoke the data processing authorisations you have granted at any time. However, this will lead to an interruption in processing, as we will not be able to process you without using your data. Please note that revocation is only valid for the future. Processing carried out before the revocation is not affected.